Our Zookbinders customer service team is pleased to announce that we have upgraded to a sophisticated telephone system and have set new customer service standards to give you more responsive and attentive customer service.
Effective immediately, please use our new customer service toll-free number. Dial 1-888-326-0967 to speak directly to one of our customer service specialists.
As part of this technology upgrade, we also make the following commitments to you:
1 – By virtue of having access to our new customer service toll free number, you can now bypass our receptionist.
2 – When you dial our new customer service toll-free number, you will be automatically routed to a free customer service specialist. If all customer service specialists are serving other customers, one of them will return your call within 2 hours (unless your call is received after 3:30PM Central Time in which case your call will be returned by 10AM the next morning).
We ask that all of our value clients notify everyone in your organization of this new number so that they can receive this service when calling in. Again that number is 1-888-326-0967. But please remember, if you are a new client and have not yet placed an order with Zookbinders, please contact us at 1-800-810-5745 and the sales team would be happy to assist you.
Finally, if I can do anything for you, please feel free to call or email me. You will receive my immediate attention. We appreciate your business and look forward to a successful 2010.
Thank you.
Ken Bloom
Zookbinders Inc.
Cell: (847) 830-6514
Email: kbloom@zookbinders.com