Posts Tagged ‘wedding photography’

Improving Our Industry

Monday, March 29th, 2010

I read an interesting, yet somewhat disturbing article, on Brides.com. Now it is an older article but I cannot honestly think that things have gotten much better. The article talks about wedding scams and businesses that go out of business after a brides book them. The following paragraph cites Better Business Bureau stats that show that of all wedding industry businesses, complaints against photographers were the highest.

“While no government agency specifically tracks wedding-industry scams, Sheila Adkins, director of public affairs at the Council of Better Business Bureaus in Washington, D.C., says that wedding-dress shops accounted for 1,016 of the 758,923 complaints filed nationwide in 2005. Of the other wedding-related industries the BBB tracks, photographers had the most strikes against them (1,301 complaints) and were followed closely by florists and limousine companies. Of course, this only reflects the people who were motivated enough to file complaints. After interviewing more than 1,000 couples and analyzing BBB statistics, Alan and Denise Fields, authors of Bridal Bargains: Secrets to Throwing a Fantastic Wedding on a Realistic Budget, estimate that as much as 10 percent of wedding costs is eaten by industry fraud. And yet, “most vendors are genuine businesspeople who want to build up their companies legitimately,” says Robbi Ernst III, founder and president of June Wedding, Inc., in San Francisco, an association for event professionals.”

Now I know there are some disreputable professional photographers out there but there are also a lot of non-professional photographers that are giving our industry a bad name by calling themselves professionals and not conducting themselves in that manner. As I tell all brides, do your research, get referrals and look beyond price. As for we professionals, we owe it to ourselves and our industry to conduct ourselves in a proper manner and politely point out those who do not. We also need our photo industry associations and wedding industry publications and associations to stress the need for working with a solid professional and not settle for less.

The Lost Art of Conversation

Friday, March 19th, 2010

“We tweet, we text, we e-mail. Everybody’s chatting, but is anybody listening? Why America needs to revive the vanishing art of conversation. We need to talk,” says Skip Cohen.

After my last post for the Zookbinders blog, I started thinking. “Here we go again, talking all about using social media with no focus on whose behind the messages – people.” Then I caught Skip Cohen’s recent blog post entitled “Just Say NO to Email Today and Pick Up the Phone!” If anyone knows the importance of marketing it’s Skip, but good marketing isn’t all about social media, it’s a balance of many different forms of marketing. And having good people and conversation skills is an art that is being lost to the Internet.

The issue, according to Skip, is to find a way to talk more and email less! “We don’t talk to each other enough, but instead we Tweet and email. There’s nothing wrong with that, but we all need to do a better job of doing both! It’s especially important since we’re all part of an industry that thrives on human contact – we’re in the business of capturing those special moments – moments of people interacting, not communicating through their computer!

If we don’t talk more we’re all going to lose our ability to communicate. I’ve already noticed that I’m spelling things phonetically as I struggle to capture a thought in just 140 characters. While it might B gr8 2 B able 2 do, we’re even frgetting how 2 writ! Photographers became photogs and then just togs…grammar is out the window, words like “at” has been replaced with @, two, to and too is just 2 and the list goes on & on & on!”

David Dudley said it best in his close: “We’re in danger of becoming a nation of hyperconnected hermits, thumbs furiously working our BlackBerrys!”

“So, let’s clarify my point…it’s a balancing act. Social Media is as necessary to building your business as a website is today or a yellow pages ad was twenty years ago. But, it’s a balancing act with personal contact and you’ve got to have both. Keep the connections “live” with close friends and good customers and let’s not let having a live conversation with somebody become an obscure art form!”

I say kudos to you Skip for reminding us how to communicate and how in our industry, where personal interaction is so important, that you cannot rely exclusively on the web to be truly connected to you clients.

Come See Us at WPPI

Friday, March 5th, 2010

WPPI’s 30th annual convention is going on in Las Vegas at the MGM Grand! From March 8 through the 10th, we will be participating in the trade show in booth 1601. With our new partnership with Albums Inc., you can also see a full line of our products in their booth (1535).

Featured at both booths will be our founder and CEO, Mark Zucker, as he speaks about how you can improve your album sales at 2 PM in the Zookbinders booth and 3 PM in the Albums Inc. booth on both Monday and Tuesday. Also when you stop by, you will see our entire line of books and albums including the PhotoBook Plus and our brand new soft cover Value Packs. If you follow us on Twitter or become a fan on Facebook, you will gain access to a special code that will give you 30% off of any PhotoBook Plus order through the end of this month.

We hope to see all of you there. Stop by, say hi, check out the new books and see how we can help you increase your sales and create many happy clients. Have a great convention everyone.

Bridal Ambassadors

Wednesday, February 24th, 2010

Do you have your Bridal Ambassadors lined up for 2010? You don’t? What’s a Bridal Ambassador? Well, in taking a cue from our friends who photograph high school seniors, an Ambassador is someone who talks up your talents and the wonderful experience they had working with you. Until recently it was tough to send your wedding clients out with your work because the only book they could show was their own large book. Today, with the ability to make quick and affordable, press printed, album clones, you can arm your clients with beautiful little books and send them to out sing your praises while showing off their own wedding images.

While you can wait and make a sample of your clients finished album months after their big day, we recommend that you create a highlights album, where you choose the images and get it made immediately after the wedding. This sample album will feature the images that are most important to you and your artistic vision. After your client’s wedding, we suggest that you have a small album template pre-made so that you can easily download one or two dozen images and order this special book within a few days of her wedding. With Zookbinders’ PhotoBooks and Soft Cover Press Books, you can have a high quality, small album back within a week. This book can cost you as little as $49 for soft cover book and $59 for a hard cover book.

You’ll also want to have referral cards made so that your client can hand them out to their friends and so that you can track who gave the referral. This card can be self printed or you can order them from a print house. You can personalize the card with an image by printing them yourself or ordering a sheet of wallet photos to adhere to the front of the card. You can imagine how excited your brides will be to be able to carry with them and show off a few of their wedding images so quickly after their wedding. With the right materials, they will be referring all of the brides-to-be they know. And for less than $100 per event, you can realize thousands of dollars in new business. Give it a try.

Maximizing Conventions

Monday, February 22nd, 2010

It’s just a little over a week until the 2010 WPPI Convention in Las Vegas. Of course we at Zookbinders will be there with our latest and greatest album products along with our friendly faces ready to say hi and show you our goods. But conventions and trade shows like this aren’t just about seeing new products and buying the latest gadgets and plug-ins – they are excellent learning and networking experiences. Skip Cohen, of Marketing Essentials International has a great article posted on his blog entitled 13 Tips on Getting the Most Out of Conventions. So before joining us at the MGM Grand in Las Vegas, check out Skip’s article and prepare yourself for an awesome convention.

Page 2 of 512345