Archive for February, 2010

IMPORTANT CUSTOMER SERVICE ANNOUNCEMENT

Friday, February 19th, 2010

Our Zookbinders customer service team is pleased to announce that we have upgraded to a sophisticated telephone system and have set new customer service standards to give you more responsive and attentive customer service.

Effective immediately, please use our new customer service toll-free number. Dial 1-888-326-0967 to speak directly to one of our customer service specialists.

As part of this technology upgrade, we also make the following commitments to you:

1 – By virtue of having access to our new customer service toll free number, you can now bypass our receptionist.

2 – When you dial our new customer service toll-free number, you will be automatically routed to a free customer service specialist. If all customer service specialists are serving other customers, one of them will return your call within 2 hours (unless your call is received after 3:30PM Central Time in which case your call will be returned by 10AM the next morning).

We ask that all of our value clients notify everyone in your organization of this new number so that they can receive this service when calling in. Again that number is 1-888-326-0967. But please remember, if you are a new client and have not yet placed an order with Zookbinders, please contact us at 1-800-810-5745 and the sales team would be happy to assist you.

Finally, if I can do anything for you, please feel free to call or email me. You will receive my immediate attention. We appreciate your business and look forward to a successful 2010.

Thank you.

Ken Bloom
Zookbinders Inc.
Cell: (847) 830-6514
Email: kbloom@zookbinders.com

7 Truths About Successful Wedding Photographers

Friday, February 19th, 2010

These are difficult times to be a wedding photographer. The issues of professionalism, competency and affordability have hit us hard whether we’re a seasoned professional or, as Missy McLamb described in her article The Seven Ironic Truths About Successful Wedding Photographers, a clueless newbie who can be asked to fetch some f-stops from the car.

But it’s not all gloom and doom. I think Missy and the guys at Photoshelter.com do a great job at exposing light on our industry. I, being the eternal optimist, do think things will turn around positively for those of us who care about the craft and serving our clients. I look at these times as just one more challenge in life of being a photographer. We at Zookbinders feel your pain too but see a bright light and opening at the end of the tunnel where we can all succeed in providing wonderful keepsakes and memories for our clients.

Great Marketing Idea

Tuesday, February 16th, 2010

Most of us in the wedding business have seen the number of brides we’re working with drop over the past couple of years. Pierre Stephenson from the Madison, Wisconsin area ran a unique promotion to get brides to meet with him and experience his work in a low pressure, group setting. He put together a free seminar where brides could come in and learn how to look slim and their very best in their photos. Any bride was welcome and it created great buzz for his studio. Check out Pierre’s guest post at Marketing Essentials International and if you have a great marketing idea, drop us a line and let us share it with others.

Great Pricing Info

Friday, February 12th, 2010

A couple of weeks ago we looked at the over all amount couples have been spending on their wedding and started looking at what we as photographers should be charging. There are many different theories about how to price your services, but if you are serious about running a photography business, there are some key things you need to know and understand.

Travis Hill recently wrote a wonderful article on his blog, The Perfect Pose, that really gets you thinking about what goes into a being wedding photographer and what you need to charge in order to make a living. If you haven’t looked at your expenses and all that you put into being a wedding photographer, this article will really open your eyes.

In Travis’ example, using his numbers, he shows how you’d need to charge at least $3500 for your services. Now, in today’s market, many of you are going to say, “there’s no way I can book any business if I start my packages at $3500.” Proper marketing aside, if that is true, then you have to look at what Zookbinders’ President, Mark Zucker, said in his article and presentation, “Your Business Needs to Lose 1000 Pounds.” If we use Travis’ example and you feel you need to be able to offer your services at $2500 in order to attract business, then you shouldn’t just slash your prices and undervalue yourself but you should look at where you can “trim the fat.” Look at how much time you spend editing and designing albums; if you can trim those times through software, efficiencies or shooting fewer images, you can trim that cost. If you offer a less expensive album, cut overhead, and offer a smaller package, you can offer your services at a lower price while still making money and not devaluing yourself.

I encourage your to read Travis’ blog and seriously look at your expenses and what you charge. In the end you’ll be smarter and make more money for yourself. – Scott Patrick, Zookbinders.

New Print-to-Bind Soft Proofing Profile

Thursday, February 11th, 2010

We’ve updated our Zookbinders Print-to-Bind soft proofing printer profile. If you have downloaded our printer profile to use for soft proofing, please follow the link and download the updated version. Please note that this profile is for soft proofing only. Your print to bind images should not be converted to this color space. 

http://www.zookbinders.com/images/MarketingandSalesImages/New_Profile_0210_Update.icm

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