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© 2007 Zookbinders Inc.
All rights reserved.
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Don't take our word for it
Zookbinders’ reputation speaks for itself, but it’s also nice to share what our very happy customers have to say.
"Today I was surprised to receive my order. As far as I can tell, you produced this album in 6 days, from the time you received it to the time you shipped it out. To say that I am amazed is an exercise in sublety.
As always, the album is perfect. In fact I'm very pleasantly surprised to see that the cover stamping is crisp and clear, even on the standard leather I chose, which I know can be difficult to stamp. And of course the rest of the album is clean, well made and exactly as ordered.
It wasn't until I tried working with one of your foreign competitors that I began to understand how hard you are working to constantly improve your service, communication, product quality and attention to detail. Every November, you keep your two-week promise, with no increase in price or diminution of quality. Compared to the 17 weeks it took your competitor to get my order right, well, what can I say. Service like yours doesn't happen by accident. Whatever you're doing, keep on doing it -- then write a book about it and teach me how to do it too.
Zookbinders sets the standard for quality and service in the album industry. Partners like you make it easy to delight my clients. Thank you for getting it right."
Jonathan Mandel
"..I really love the new Print to Bind service, the albums look better now than when they came from my lab. And the cost is 50% less than what the cost would have been from my lab. Turnaround time is just as promised and sometimes faster. 2007 will be nothing but Zook Books with all pano pages....very cool. Thanks again and have a Merry Christmas and wonderful New Year."
Bill Graves, PPO/PPA
"I received the sample album yesterday and it looks absolutely phenomenal. You guys do such marvelous work, it's hard to imagine what life was like before I started using Zookbinders. This sample album is going in a very high-end event gallery, so it needed to look the part. It fulfilled all my expectations and so much more.”
John Schnack, Schnack Studios
“There are many companies out there that make flush mount albums and many that even include printing services. I have to say that after spending weeks researching all of these companies, your quality is excellent and prices are very competitive. But what I really appreciate is your above average customer service. You were so helpful and patient with me. Thanks a lot!”
Paul Miller, Promedia Photography and Video
“I wanted to drop you a line to let you know how very impressed I am with your customer service. The speed at which you sent the album kit and Digit-matZ software is impressive. I sincerely look forward to building a lasting business relationship with Zookbinders.”
Dionne Haglund, The Shooting Gallery Photography
“I received our two studio samples yesterday and they look great—better than I could have imagined. I can't wait to give the bride and groom their album. Thank you so much. You've been a great help in getting our first albums done.”
Mike Cifranic, Storyteller Photography
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